Helping Legal Professionals Live & Work Better

Disclaimers. Terms and Conditions. Other policies & Client Retention Policy.

  • These foregoing policies and disclaimers and other referenced documents make up BVP's Client Retention Policies:
  • Every Client will be given the opporunity to reveiw and read the Client Pledge & the Official Client Handbook that explains interal policies, which are private trade secrets and may not be reviewed until an Official Service Agreement is signed.
  • Best Virtual Paralegal LLC is a team of experienced and dedicated paralegals committed to providing excellence paralegal support, consulting, coaching to attorneys & paralegals at a reasonable competitive rate in the United States, Canada, & U.S. Firms based in London. 
  • Best Virtual Paralegal LLC presents the information herein without warranties, express or implied, regarding the information's accuracy, timeliness, or completeness. Use of the information is the sole responsibility of the user. Other restrictions may apply. These are Best Virtual Paralegal’s disclaimers, terms, conditions, admonitions and User Agreements for marketing materials, public online resources, pricing guides, classes, resources, sites, and publications. 
  • Contractual terms and turnaround time policies and other confidential and trade secret policies will be provided to potential clients and clients at the conclusion of an intake meeting or at the signing of a service agreement, whichever is appropriate under the circumstances. The information contained herewith is provided by Best Virtual Paralegal LLC (“BVP, Firm, Company”), as a service to clients and friends (“You” refers to the reader, end user, which can mean Clients, Site Users, Visitors, Vendors and Potential Clients).
  • The content herein is not intended to be a solicitation or to render legal advice. The content of this document, website, or article is about the products, services, expertise, personal, and professional development including ethical issues that affect Best Virtual Paralegal LLC and its legal professional Clients and Friends within the United States, Canada, and United States Offices in London. 



The content is not intended and should not be used or construed as legal advice on any circumstances. Best Virtual Paralegal LLC is not a law firm. Its services are to help lawyers and paralegals work and live better.

Pricing Confidentiality. Services, fees, rates, quotes, and pricing terms are negotiated between Clients, Site Users, Potential Clients, and Best Virtual Paralegal LLC. Services, fees, rates, quotes, and pricing terms Best Virtual Paralegal LLC negotiates with its Clients, Site Users, and Potential Clients may be unique to the Clients, Site Users, and Potential Clients.


Therefore, and except as otherwise provided by law, Clients, Site Users, and Potential Clients hereby agree to keep the prices confidential for a period of no less than three (3) years from the date of the initial visit. Clients, Site Users, Potential Clients agree by using and exchanging information with Best Virtual Paralegal LLC through this document, its site, article, or resource that the information exchanged pertaining to services, fees, rates, quotes, and pricing terms is confidential and private. Clients, Site Users, Potential Clients will not use this Confidential Information in furtherance of its business, or the business of anyone else, whether or not in competition with Best Virtual Paralegal LLC.


As a small business BVP strives to provide a low-cost affordable service to all our clients. With the ongoing price increases affecting everyone, BVP wants to provide a better understanding of its rates, clerical fees, and any other fees we may charge covers. Being a Bonded, Insured and Educated Paralegal Firm or Company we must adhere to state, federal, and local laws, and professional standards to ensure staff, and representatives of BVP are:


•          Collect and pay any bonds and licenses requirements by our local government.

•          Knowledgeable on Federal and State laws and professional standards;

•          That all members of BVP are current on CLEs (continuing legal education) and other training

•          That all members of BVP are up to date on current technology to process your legal matters as efficiently as possible;


These efforts require significant time and financial commitments from all BVP agents, resulting in direct recurring costs relating to:


•          Professional Bonds

•          Business Licenses & Certifications

•          Cyber Insurance

•          Financial Compliance

•          HIPAA Compliance

•          Paralegal Training and ongoing CLEs

•          Professional Liability Insurance

•          Cloud Storage & Software

•          Research Software & Library Costs


WE STILL CANNOT GUARANTEE LEGAL OR PARALEGAL RESULTS. Please note that Flat Fee Rates are not guarantee of legal results or a paralegal result and are merely prices associated with certain services. Our paralegals are experienced and trained but we are also realistic, and we know we can’t make everyone happy, and we are also no matter how many years of experience we have we can’t know all the answers. Therefore, we can’t guarantee you will not have to supervise and discuss legal processes, case law and action steps with us. We are not attorneys and can’t make decision as to when to object to a discovery request or what type of document needs to be drafted to help a client obtain the relief sought.


Some guidance and attorney supervision will be required.  We do not guarantee results of any document or service. Also, formatting and the style of documents including font, spacing, style of slipcovers, exhibits, and including letterhead are all subjective and personal preferences and edits based on subjective or law firm preferences or other personal elements do not represent training or equate to training, or constitutes grounds for nonpayment or a discount in a fee or price.



Flat Fee or Flat Rate Matters.

An Estimated Flat Fee or Flat Fee matter, Fixed Price shall be defined as a fixed price, a set charge contingent the scope of the project or request. are subject these following terms and conditions:

  • The phrases: fixed rates, estimated flat rate, flat fee rates, and flat fee matter(s) are used as synonyms and are used interchangeable in this policy and for convenience will be referred to as flat fee matter(s) in hereinafter.
  • Estimated flat fees and Estimated Turnaround Time are not guaranteed. They are an approximate or educated guess and calculation of the time it will take for the service to be completed based on all related factors and conditions at the time of acceptance and is subject to change based on the actual the actual time, resources, and labor the services take to complete. Any change or modification to the initial request including the number of documents reviewed will change the estimated fee and the estimated turnaround time.
  • This policy is BVP’s official policy pertaining to flat fee matter(s).
  • Whenever possible BVP will give the Client an estimated flat fee and estimated turnaround time for routine matters such as document preparation services or consulting services that typically take the same amount of time each time the services are rendered;
  • Flat fee matter(s) are not guaranteed;
  • BVP are set based on the number of billable hours that a routine matter would expend;
  • If the matter’s complexity evolved or a client or a client’s clientele requires extra time and attention, then the matter would no longer fit into the mold of a “routine” matter. BVP will let the Client know if the matter’s fees may go beyond the Flat Fee Rate or Flat Fee Matter as soon as possible;
  • The estimated number of billable hours will be provided to Client either in an Exhibit A, B, C, or D attached to the Executed Service Agreement or in an email confirmation sent to Client by a member of BVP memorializing the scope of the project including an estimated turnaround time of completion (ETA) and the estimated flat fee;
  • The descriptive headings & subheadings are inserted for convenience only and shall not control or affect the meaning or construction of the provisions of the exhibits of each Service Agreement. The lettering of each exhibit attached to a client’s service agreement will vary based on the services selected by client.
  • Client will receive a Flat Fee (estimate) & ETA (estimated arrival time) within 24 to 72 business hours of making the request whenever it is possible to offer a service on a flat rate basis.
  • WE CANNOT ALWAYS PREDICT THE FUTURE SO RATES MAY BE SUBJECT TO CHANGE. Please note that any and all flat rates are subject to change with reasonable notice provided to the client; hourly rates are similarly subject to change with or without notice. Our website is updated frequently to reflect any and all changes, so we recommend you check out the website prior to assuming the Flat Fee Rates associated with certain services unless an excuted service agreement states otherwise.
  • Flat Fees may be charge on a cash on delivery basis.



FLAT RATE MATTERS ARE ASSIGNED AN ESTIMATED NUMBER OF BILLABLE HOURS BASED ON THE SCOPE OF THE SERVICE AT THE TIME OF ACCEPTANCE. THE MATTER WILL CONVERT TO HOURLY BILLABLE MATTERS ONCE THE MAXIMUM NUMBER OF BILLABLE HOURS DESCRIBED IN THE BILLING DESCRIPTION, SCHEDULE FROM THE CLIENT AGREEMENT OR THE EMAIL AGREEMENT IS EXCEEDED.

Billable Actions & Coupons. 

Unless otherwise noted on Client’s invoice, all actions BVP accepts on behalf of Client are billable actions. BVP charges clients for all revisions, intra-office conferences, thinking about a client’s matter (say, the time BVP paralegals spend talking about cases with each other, the client, clientele, other authorized people and receiving instructions from the Client about an assignment), setting up workflows, making and receiving phone calls and emails, plus any travel time, time spent waiting in line at the courthouse, office supply store, or post office, and any other time which may be prohibited from a lawyer’s time billing such as time spent doing administrative tasks—things like making copies mailing documents or making notes to the file, updating the file and maintaining a tickler file.

However, BVP on its own discretion as a one-time courtesy may from time to time deduct billable time from an invoice by marking the actions nonbillable, applying a coupon code, or otherwise reducing the amount owned on the invoice. 

By reducing billable time on the invoice during a billing cycle, is in no way a guarantee or a waiver of future charges for the same action or service. It is a one-time courtesy discount or coupon given to Client by BVP. All discounts and coupons are subject to the rules of BVP’s coupon policy. BVP’s coupon policy can be view on BVP’s official website. The coupon policy can be updated at any time without notice to Client. It is Client’s responsibility to review this policy for any changes and revisions.


Where services are offered. 

Some of the services the firm has to offer may only be available to licensed practicing attorneys and law firms within the United States. The attorneys who use the services of Best Virtual Paralegal LLC are responsible to their clients for the work performed by Best Virtual Paralegal under their direct supervision pertaining to the legal issues involved in the matter. Best Virtual Paralegal LLC's paralegal services are exclusively available to licensed practicing attorneys in the United States who are in good standing with their respective Bar Associations.

Paralegal support services are only available to U.S. attorneys. Paralegal Support is available in Alabama, Arizona, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming. The practice areas will vary, and other restrictions may apply.

As part of our consulting services, we offer career development, Resume Writing, Copy- Editing Services, speaking engagements, CLEs, legal, business, information management, project management, Human Resources, Talent Alignment, Marketing, Social Media Services, Digital Marketing, Video Productions, Law Firm Development, Work-Flow Strategy, and Work Culture Development, as well as Law Firm Policy and Procedure Management and Development.


As part of our coaching services, we offer multidisciplinary wellness coaching, including Life, Goal Success, Career, Business, Purpose & Happiness, Divorce, Mindfulness & Mindset and Success Satisfaction.



Our services are not for members of the public outside the legal industry. You should contact an attorney for advice on specific legal problems. The use of (this post, article, website, document or) the information provided by Best Virtual Paralegal LLC, including contacting one of our paralegals or staff, does not create a client relationship between you and the firm.

Prior to the acceptance of a new client or matter, Best Virtual Paralegal LLC must conduct a search for conflicts of interest (already supporting another party involved in the matter) and obtain a services agreement. Best Virtual Paralegal’s websites or social media channels, should not be used to provide confidential information about a legal matter.

You understand that nothing in a publication, pricing guide, quote, online publications, eBooks, and sites alters the terms and conditions of Any Service Agreement, which you may execute with the owner of Best Virtual Paralegal LLC. Service Agreements executed and dated are controlling.

You understand Best Virtual Paralegal LLC may revise, suspend, revoke, terminate, change, or remove, prospectively or retroactively, any of the policies or procedures of Best Virtual Paralegal LLC, whether outlined in this publication or elsewhere, in whole or in part, with or without notice at any time, at Best Virtual Paralegal LLC’s sole discretion.

Any document or resource Best Virtual Paralegal may share, provide, or offer is not intended to be used as a practice guide. You should not rely on it to answer legal questions concerning actual client situations. Statements of statutes are not complete or verbatim; they are excerpts or summaries and are paraphrased unless quotation marks indicate an exact quote. The paralegal or practitioner must consult primary and secondary sources of state law concerning specific client situations before relying on this information.

The information in any sample forms and handouts, is provided to facilitate an educational opportunity for paralegals and attorneys. Samples and handouts are not intended to be legal advice. These samples will not shield you from malpractice litigation or legal consequences.

Most of Best Virtual Paralegal’s materials were created for online viewing. State-specific information is used for illustration and is an example only. Best Virtual Paralegal LLC’s posts, articles, websites, documents may provide links to third-party websites. Such linked websites are not under the control of Best Virtual Paralegal LLC and the firm assumes no responsibility for the accuracy of the contents of such websites.

Online brochures may not represent all of the products and services offered by Best Virtual Paralegal LLC. All information is provided as an online resource or otherwise time-sensitive information exclusively for you.


Internet resources are time-sensitive, and URL addresses are subject to change or deletion by us, Google, and any digital software and third-parties owner. The information in Best Virtual Paralegal LLC’s brochures resource library, sites, and publications may not be current. Any changes may occur without notice. Old, outdated publications can still be found on the internet despite our best efforts. We will not accept outdated brochures as means of a price quote or guarantee for service availability. Best Virtual Paralegal LLC reserves the right not to honor any pricing guides, quotes, marketing materials and advertisements, or proposal or offer contract it deems expired, inaccurate, out of date or otherwise in valid and void.


By calling/texting/717.747.3588 and emailing any telephone number or email address owned or otherwise operated by Best Virtual Paralegal LLC you agree to receive messages, emails, advertisements, and quotes. If you contact us and you no longer want to receive message from us, you may opt-out at any time by replying “stop” or by unsubscribing by emailing us or using the unsubscribe button should one be provided.

Best Virtual Paralegal LLC does not accept unsolicited commercialized, marketing messages via email, fax, text messages, social media, or LinkedIn. Best Virtual Paralegal LLC is licensed, bonded and insured in accordance with its local laws & ordinances.

Disclaimer for Flyers & Other Publications. 

Marketing publications, three or two column brochures and blog articles are not intended to be used as a practice guide, and it is not intended to be legal, financial, or tax advice. It should not be relied upon for answers to legal questions about actual clients to mitigate or defend a tax issue or in any other judicial circumstance. Statements of statutes are not complete or verbatim; they are excerpts or summaries and are paraphrased unless quotation marks indicate an exact quote. Before relying on this information, the paralegal or practitioner must consult primary and secondary sources of federal, state, and tax law concerning specific client situations. The publication contains samples of forms, handouts, links to other sites, and brochures for the recipient’s information only or to cite the basis for Best Virtual Paralegal’s policy. This content, including any websites, handouts, examples, or scenarios, is not intended to provide financial, tax, or legal advice and it should not be interpreted as legal or tax advice. Under the laws of the United States and its territories, this information does not protect you from malpractice litigation, legal consequences, tax reclassification, or other penalties. Information specific to a particular state is used only as an illustration. Materials were created for online viewing. Please note that this information applies only to Best Virtual Paralegal LLC's business model and policy guidelines and may not apply to other virtual paralegal or freelance paralegal firms or companies.

Disclaimers & Other Policies

This page, plus the full terms and conditions of any online eBook, resource, sites, and document provided by Best Virtual Paralegal LLC includes this disclaimer its own the terms, the terms, disclaimers, cautions stated on any sites’ terms & conditions, privacy policy, coupon disclaimers, and any other terms stated here, elsewhere, and in each of Best Virtual Paralegal's services agreements to make up all of the firm’s terms, conditions, and agreements pertaining to your potential and your current client journey as the case may be.

No Solicitation

We request that you not use any of the information on this website, including without limitation, the e-mail addresses that are posted here, to transmit, distribute or facilitate the distribution of unsolicited bulk e-mail or other advertisements to Best Virtual Paralegal LLC or any of its paralegals, consultants or other employees, and any such use of the information on this website violates the terms of use of this website. 

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