Category: Client Relation & Case Management

HOW TO DELETE EXTRA SPACES IN WORD

At the end of 2019, there was a lot of extra buzz spaces in Word. Many Word users over a certain age endured a typing class in high school on a real typewriter. Between the timed speed tests and the endless paper jams, we were taught to put two spaces after periods. The theory was [..]

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STOP MICROSOFT WORD FROM CALLING YOU AUTHOR

Stoping Microsoft Word from calling you “author” in comments is easier than you think. If Track Changes identifies you as “Author” instead of your username when you are inserting comments and edits, this means someone has used the Document Inspector to remove hidden data from the document. There are two ways to fix Word from [..]

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How to Start a Blog

Starting a blog can intimidate and overwhelm beginners.  As part of our building business theme for the last week of December and the entire month of January, we’ve answered a question from a client. In this quick post, we’ll explain what a blog is, how it can help your overall marketing strategy, and how easy to [..]

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Proper Phone Etiquette in the Workplace

Proper telephone etiquette in the workplace is very important. Proper telephone etiquette can be ultimate keys to gain positive impression from clients. There is a right way of making or answering calls and you must adhere to the rules especially when you are representing a law firm. It is essential to ensure that every call [..]

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Be an ALLY for LGBTQ Clients

  Historically, society has not been a good ALLY towards the Lesbian, Gay, Bisexual, Transgender, Questioning, also known as Queer, (LGBTQ) community. Law firms are not exempt from the intolerance of the Lesbian, Gay, Bisexual, Transgender, Questioning, also known as Queer, community. These negative attitudes may still affect how law firm staff unintentionally interact with [..]

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Client Contact Guidelines

The Attorney Panic Button’s™ TOP 20 Paralegal Guidelines For Client Communication Whether you retain the services of a virtual paralegal or your law practice employs a traditional paralegal it is extremely important that you train, educate, and set Client Contact Guidelines for your paralegal and other support staff to follow when they are tasked with dealing with [..]

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Excel shortcuts to help your practice

As a paralegal, I use Microsoft Excel every day to create spreadsheets, graphics, and trial exhibits.  Here are some of the most common shortcuts: CTRL + 1 Format Box ALT + E + S + T Copy Format ALT + H + 0 Increase Decimal CTRL + SHIFT + 7 Boxing ALT + H + [..]

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